Thank you for your purchase at www.no-no.com.au. We value you as a member of the SelfCare family and strive to meet your expectations with the products and service we provide. In fact, we are so certain that you will love the effect you achieve with no!no!, and the incredible hair reducing power so much, that we offer this risk free guarantee. If you are dissatisfied with your purchase for any reason, you may return the product for a full refund of your purchase price (excluding shipping and handling charges) within 30 days of the order date on the packing slip. To ensure a timely refund, please follow the steps below.
Please be advised that returns will not be accepted, and refunds not awarded if
the criteria above is not met.
Please be advised that we can not process refund for product purchased via other retail channels (Myer, Shaver Shop or Pharmacy). Unless product is faulty.
For your protection and to ensure prompt delivery, we recommend that you ship via express post or registered mail. no!no! is not liable for packages lost during shipping.
no!no! will process your refund via the original purchase method within 7-10 business days upon receipt of the returned item(s).
SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE.
Please note: We only accept the return of products originally purchased on no-no.com.au or placed via the no!no! order line 1300 69 66 66 (MY NO NO). If you would like to return a product purchased from another location, please contact the seller directly regarding your return.